sou777 Terms and Conditions

1 Introduction and Acceptance

sou777 (hereinafter "Platform", "we" or "us") is a provider of online betting and casino services. These Terms and Conditions ("Terms") form a legal agreement between each user ("you", "member") and sou777.

By visiting our website, creating an account, or using any of our services, you are considered to have read, understood, and accepted these Terms in full. If you do not agree with any of the terms, please refrain from using our platform.

These Terms must be read together with sou777's Privacy Policy and Responsible Gaming guidelines. Those documents are also considered part of this agreement.

2 Account Registration

2.1 Single Account Policy

Each individual may create only one account. Creating multiple accounts is strictly prohibited. If discovered, all accounts will be closed immediately and any funds may be forfeited.

2.2 Accurate Information

You must provide true, accurate, and complete information at the time of registration. If false or misleading information is provided, we reserve the right to close the account at any time. It is your responsibility to notify our support team promptly if any of your details change.

2.3 Password and Security

You are responsible for keeping your account login credentials completely confidential. You may not allow anyone else to use your account. If unauthorized access occurs, contact us immediately. sou777 will not be liable for any loss resulting from negligence with your credentials.

2.4 Identity Verification (KYC)

We may request documents for identity verification before processing a withdrawal request or when certain limits are exceeded. Withdrawals may be delayed or suspended until verification is complete. If the required documents are not provided in time, the account may be temporarily restricted.

3 Eligibility and Age Requirement

To use sou777, you must meet the following conditions:

• You must be 21 years of age or older. For 21+ only.
• You do not reside in a jurisdiction where online gambling is completely prohibited.
• You are not enrolled in any self-exclusion or restriction program.
• You are managing the account for yourself and of your own free will, not on behalf of any third party.

Assisting minors in gambling is a criminal offence. We take strict measures to verify age and reserve the right to investigate any suspicious case.

4 Deposits and Withdrawals

4.1 Deposit Methods and Limits

sou777 currently accepts deposits via the following methods: bKash, Nagad, Rocket, Upay, and bank transfer. The minimum deposit amount for each method is ৳300.

4.2 Withdrawal Methods and Limits

The minimum withdrawal amount is ৳1,000. Approved withdrawals are generally processed within 1 hour. Withdrawal requests are sent via the same method used for the deposit.

4.3 Currency and Conversion

All transactions are conducted in Bangladeshi Taka (BDT / ৳). For transactions in foreign currency, the exchange rate at the time of conversion will apply and third-party fees may be charged.

4.4 Processing Time

Deposits are generally credited to the account instantly. Bank transfers may take slightly longer. Withdrawal requests are processed within 1 hour after verification.

4.5 Transaction Verification

We reserve the right to carry out additional verification for large withdrawal amounts. Some transactions may be held for review in compliance with our Anti-Money Laundering (AML) policy.

5 Bonuses and Promotions

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to ৳8,000. For example: deposit ৳1,000 and receive ৳1,000 in bonus funds, giving you ৳2,000 to play with; or deposit ৳18,000 or more and receive the maximum bonus of ৳8,000, giving you ৳26,000 in total.

5.2 Wagering Requirements

The wagering requirement for the welcome bonus is 15 times (15x). This means the total bonus amount must be wagered 15 times before it can be withdrawn. No bonus-related winnings may be withdrawn before the wagering requirement is met.

5.3 General Bonus Terms

• Each bonus offer will have a specific validity period; any unused bonus will be cancelled once it expires.
• Not all games can be played with bonus funds — specific games or game categories may be designated.
• Multiple bonuses cannot be claimed at the same time unless the offer explicitly permits it.
• If bonus terms are violated, the bonus and any winnings derived from it may be forfeited.
• sou777 reserves the right to modify, suspend, or cancel any bonus offer at any time.

5.4 VIP Program

Our VIP program has three tiers: Bronze (up to 0.3% weekly cashback), Silver (up to 0.7% weekly cashback), and Gold (up to 1.0% weekly cashback). You can advance to higher tiers by staying regularly active. VIP benefits are governed by separate guidelines.

6 Gameplay Rules

6.1 Game Integrity and Fair Play

All games on sou777 are conducted in a secure and fair environment. Our platform uses software from world-class game providers including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, JILI, and PG Soft.

6.2 Technical Errors

Any transaction resulting from a technical issue, server outage, or game software error may be considered void. The principle that "malfunction voids all pays and plays" applies on our platform.

6.3 Bet Limits

Each game has its own minimum and maximum bet limits, which will be displayed in the game interface. Additional bet limits may apply when playing with bonus funds.

7 Prohibited Activities

The following activities are strictly prohibited and may result in immediate account closure and forfeiture of funds:

• Creating or operating multiple accounts.
• Using multiple accounts or identities to unlawfully circumvent bonus terms.
• Attempting to gain unfair advantage from software bugs or errors.
• Attempting to hack accounts or gain unauthorized access.
• Money laundering or suspicious financial activity.
• Using the platform for illegal purposes.
• Threatening, harassing, or defrauding other members.
• Playing games using automated bots, scripts, or non-human means.

8 Privacy and Data Protection

We take the protection of your personal information very seriously. Our platform uses SSL encryption technology to keep all your data and transactions secure.

To learn more about how we collect, store, and use your information, please read our Privacy Policy.

Your personal information will not be sold to third parties. However, we may be required to disclose information in response to legal obligations, tax requirements, or requests from regulatory authorities.

9 Responsible Gaming

sou777 places the highest priority on responsible gambling. We believe that gambling is a form of entertainment, not a source of income. The following tools are available on our platform:

• Setting deposit limits.
• Temporary breaks or cooling-off periods.
• Self-exclusion facility.
• Support and guidance via live chat.

If you are experiencing problems related to gambling, visit our Responsible Gaming page and contact our support team.

10 Account Suspension and Closure

10.1 Closure by Us

sou777 reserves the right to suspend or close any account at any time, for any reason, without prior notice — particularly where a breach of terms is suspected. In such cases, any legitimate remaining funds (excluding bonuses) will be returned.

10.2 Closure by the Member

You may request to close your account at any time by contacting our support team. Any pending bets will be settled before closure and any legitimate remaining funds will be returned.

11 Limitation of Liability

sou777 will not be liable for the following:

• Games being interrupted due to loss of internet connection or technical issues.
• Losses caused by problems with third-party service providers.
• Unauthorized access to your account due to your own negligence.
• Legal complications related to online gambling in your jurisdiction.

Under no circumstances will sou777's total liability exceed the amount of the transaction in question.

12 Changes to Terms

sou777 reserves the right to revise, change, or update these Terms at any time. For significant changes, we will display a notice on the website and/or notify you via your registered email.

Continued use of our platform after any changes will be considered acceptance of the updated Terms. We therefore encourage you to review this page on a regular basis.

The date of the most recent change will always be noted at the top of this page.

13 Contact

If you have any questions, concerns, or need clarification regarding these Terms, please contact us:

• Live Chat: Support in Bengali is available 24/7.
• Email: [email protected]

Our support team is active around the clock in accordance with Bangladesh Standard Time (BST, UTC+6) and provides assistance in Bengali.